My game is crashing, lagging, overheating, and other technical issues.

First, please check if your issue/bug has already been reported by viewing our list of Known/Reported Issues & Bugs.

Here are some helpful tips that may resolve your issue or improve performance:

• Ensure your device operating system and game version are up to date.
• Remove unwanted apps to free up space on your phone.
• Close unused apps and/or restart your device
• Uninstall and reinstall the game.  If you link your game account to your Kongregate.com login, your progress will be saved and can be restored by logging into Kongregate in-game after reinstalling.
• Play on a strong internet connect (WiFi recommended)

If you are still experiencing technical issues, please contact support and they will look into it for you.

Please provide the following when reporting a gameplay issue:

• Username
• Player ID
• Device
• Operating System
• Description of the problem and screenshots, if applicable.